FREQUENTLY ASKED QUESTIONS
Topper International Liquidators & Liquidation Services ships general merchandise. We ship wholesale lots and general liquidated items world wide. Designer Sunglasses, Jewelry, Clothing, Fashion Toys, Electronics and Vintage items are shipped to your business. Some Restrictions apply.
Topper International Liquidators & Liquidation Services ships merchandise liquidations and wholesale lots daily, Monday through Friday. Whenever possible, orders placed after 12:00 PM EST are processed and shipped within 1 to 2 business days – Some Restrictions Apply.
Topper International Liquidators & Liquidation Services ships merchandise liquidations globally using various qualified carriers. Your wholesale or liquidation purchase will arrive safely and speedily or we will fix it.
Topper International Liquidators & Liquidation Services ships merchandise liquidations using various reliable carriers such as UPS, FedEx, USPS. We rely on the well-known nationwide carriers for speedy, safe deliveries to destinations nationwide and world wide.
To assist our FBA customers, we also ship to Amazon’s fulfillment warehouse. When placing orders for FBA, please leave a note letting us know you’ll be sending labels. We will consolidate your orders as much as possible to ship the least number of boxes if applicable. You will then receive an email with the number of boxes, the weights, dimensions, and pick up address so you can provide the corresponding labels. We are not liable for the labeling of each unit you send to Amazon for fulfillment.
May Merchandise Liquidations Be Returned?
Any merchandise may be returned. Some Restrictions Apply.
When Do Items Need to Be Returned By?
Merchandise must be returned or initiated with proper confirmation or documents within 3 days of package arrival.
Where Does Merchandise Need to Be Returned To?
In most cases merchandise must be returned to Topper International Liquidators & Liquidation Services Main Office Location unless specified otherwise.
How Are Items Returned?
Merchandise may be refused. Shipping costs may apply if goods are undamaged or specified otherwise in relation to the merchandise and customers specific needs. Items in most cases are only accepted in its original packaging unless specified otherwise by Topper International Liquidators & Liquidation Services.
There is no restocking fee on items that are not as described and any goods that are received not as described are eligible for a replacement or a full refund. We accept returns for other reasons but we do enforce a 20% restocking fee in these cases.
Credit on returns is normally issued in the manner the merchandise was originally purchased unless otherwise specified or in agreement with Topper International Liquidators & Liquidation Services and its customer.